Otevřená pracovní pozice v STORYOUS
Polish Customer HERO
- Typ úvazku
- Evropská 11/2758, 160 00 Praha 6
At Customer Relations, we put our customers at the heart of everything we do. We aim to consistently exceed their expectations and make them feel cared as they never have before. As part of our team, you will become their voice, and your feedback and suggestions will be key in driving developments in all other teams. We are looking for people who are eager to learn and grow with us, as well as contribute with their own expertise to solve our customers’ problems and craft solutions based on the latest technology and design. Help us become the best customer relations team in Europe.
As a Customer Hero you will:
Be the voice of the customer. All teams in Stoyrous develop and adjust to fulfil the needs of small and medium businesses, and your communication with the customer will guide us in this process
Constantly rethink the way we do things to improve our processes and internal systems
Help customers make the most of our services and grow their business! You will be assisting through all communication channels to educate them about our products and resolve their requests, providing the best service no matter who they are
- Just make our customers happy so that they just praise and recommend us:)
What does the day with us in Storyous look like?
- An obsession to put the customer first
- Be independent and want to make the right decisions for the client
- Be able to involve assertiveness in problem solving
- Be consistent and do not let anything pass between your fingers
- Fluent in English, Czech and Polish as well
What awaits you here?
ISpace to grow - the team is still small for the potential there is on Spanish market and we are happy to see our people grow with the project
- Individual development - we do regular trainings and workshops of all kinds and you will be welcome to join
- Everyone says so, but one of the biggest benefits we offer is the people in our company. The young and ambitious team will help you learn constantly and enjoy every day
- Storyous events - Company days, All-hands, Sales days, Newbies evenings, Hackatons, Teambuildgs…