Open position at Devoteam
🇬🇧 ServiceNow Consultant
- Work schedule
- Prague, Ostrava, Bratislava
Devoteam is looking for new mates who are interested in both technical work and the world of consulting. 🚀 Do you want to be in direct contact with our clients, consult technical solutions to their everyday problems with them and then turn them into reality with your colleagues? 💪 We would love to welcome communicative team players with good organizational skills and an interest in learning about the ServiceNow cloud platform. ☁️
What will your job be all about?
- work on various projects such as service portals, service desk, monitoring solutions, etc.
- design, implementation and integration of solutions for different areas, e.g. ITSM, HR, cybersecurity, ITOM, CSM,...
- consulting with our clients and supporting them throughout the project life cycle
- working in an agile way - creating stories, participating in stand-ups, etc.
- setting up and optimizing IT processes based on ITIL standards (release/incident/issue/change management)
- creation of technical documentation
What do we ask of you?
- minimum 3 years of experience in ServiceNow (or similar tool) development
- experience with ITSM solutions such as ServiceNow, BMC HP/Microfocus, IBM is an advantage
- integration experience is an advantage
- soft skills: communication and presentation, analytical thinking, problem solving, and stakeholder engagement skills
- university degree in IT or years of professional work experience
- advanced English
What can we offer you in exchange?
- trainings and certifications in our partner technologies
- an unlimited contract from the first day of our cooperation
- transparent career path
- 5 weeks of vacation and 4 sick days per year
- lump-sum meal allowance
- Multisport card
- referral program
- work paraphernalia (laptop, phone, company tariff)
- English language course
- flexible working hours