Open position at NN IT HUB Prague

Junior Operations Monitoring Support

Work schedule
Full-time
Address
Karla Engliše 3201/6, 150 00 Praha 5-Smíchov, Česko

We are a community of IT enthusiasts! Our team consists of ethical hackers, security and data analysts, application developers, and infrastructure engineers. Even if there are almost 180 of us, we still keep the start-up mindset and family atmosphere. We can offer you autonomy, exciting projects and the possibility of quick career growth. If you are interested in cybersecurity, in-house application development, data analytics, or infrastructure, you should definitely meet us.

Your responsibilities would be to:

  • Performance of first line tasks as: stopping and starting systems/deamons, execute tasks according runbooks and monitoring the health status of systems/networks/applications. The service is provided 24/7
  • Ensure that systems, network and applications are properly monitored according to guidelines and procedures
  • Analyze and report events according to instructions and within SLA's
  • Operate and maintain monitoring tools such as Splunk, ArgSight, HP Operations Manager, tooling SW Tidal, WMware, ...
  • Acts according to guidelines, processes and common standards for services
  • Execute tasks and activities within responsibility of his/her relevant sub-team
  • Create and update work instructions
  • Maintain and contribute to Master Control Room's

Few information from your future team lead:


        
          Michele Stefano
        

        
          –
        

        
          Service Delivery Manager
Michele Stefano
Service Delivery Manager

What is expected from you?

  • English level B2
  • General IT overview
  • Strong communication skills
  • Positive approach to problem-solving
  • Analytical and process-oriented approach

Nice to have:

  • Knowledge of ITIL
  • Bc university technical education
  • Familiar to Agile way of working
  • Basic Knowledge of Monitoring Tools
  • Basic knowledge of Operating Systems (Windows, Linux)
  • Basic knowledge of IT Infrastructure (Storage, VMware, networking)

You can look forward to:

  • Stable international company with young international team!
  • New modern offices located in the centre of Anděl
  • Career growth support
  • And most important for us: We are a team, not just bunch of colleagues from work :)

We are looking forward to have a talk with you about this opportunity. 👍

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