Senior Product Manager

Your responsibilities:

• Billing PDLC ownership: Own product development lifecycle for our billing products from ideation, alignment of stakeholders, prioritization, and work with engineering teams to support the development and deployment of new products.
• Go to Market: Drive product implementation and adoption in collaboration with Go to Market team
• Customer-Focus: Act as an expert in customer needs, using insights and interviews with customers to identify new opportunities for product development.
• Billing Accuracy: Lead efforts to ensure all billing processes are precise, consistent, and transparent, fostering trust with our customers.
• Portal Ownership: Take full responsibility for the functionality and user experience of the billing portal, continuously identifying opportunities for improvement.
• Pricing Expertise: Collaborate with stakeholders to implement and refine pricing structures that meet customer needs and business objectives.
• Compliance: Lead efforts to ensure good billing practices adhere to accounting standards and regulatory requirements.
• Data-Driven Decisions: Use analytics to identify discrepancies, optimize processes, and enhance the billing experience for customers.
• Team Collaboration & Communication: Act as a key liaison between pricing team, customer support, development teams, and stakeholders, ensuring alignment and clear communication throughout the product lifecycle.
• Execution: Must be able to work in a fast-paced environment, and demonstrate the ability to meet deadlines.

Join us at ShipMonk and be part of a team that's shaping the future of logistics with data-driven innovation! 🚀

If you like our story, we look forward to seeing your resume, profile, story, or anything else you might have! There are no limits to creativity. Our Recruiter, Dominika, will get back to you as soon as possible. We look forward to hearing from you.