Open position at Devoteam
🇬🇧 Technical Specialist
- Work schedule
- Full-time
- Address
- Prague, Ostrava, Bratislava
Devoteam is in the consulting business, we all know that. But that's not all! ☝️ We have decided to offer our clients something more. That's why we have opened a Managed Services center, which provides the complete package – our services are built on the ServiceNow platform and we process incidents, solve client requests and analyze problems within this tool. 🚀 If you have at least a year of experience in an IT company and speak English, this is a good foundation on which we can build your career at Devoteam. 💪

What will your job be all about?
- analysis and resolution of our clients' incidents/requests
- managing the correct escalation of critical incidents
- management of various cloud environments
- continuous implementation of enhancements and helping clients optimize their IT
What do we ask of you?
- Minimum 1 year experience working in service delivery teams
- knowledge of IT basics and willingness to learn new things quickly
- experience in an international environment an advantage
- knowledge of English at least at B2 level

Jakub Hýl
Head of Managed Services, Ostrava
What can we offer you in exchange?
- Trainings and certifications in our partner technologies
- An unlimited contract from the first day of our cooperation
- Transparent career path
- 5 weeks of vacation and 4 sick days per year
- Lump-sum meal allowance
- Multisport card
- Referral program
- Work paraphernalia (laptop, phone, company tariff)
- English language course
- Flexible working hours

Want to get to know us a little better?
Watch the video below or have a listen to the Czech Republic episode of Devoteam N Platform's Travelling Postcard podcast series at this link!