Otevřená pracovní pozice v Microsoft

Payroll and Benefits Advisor with French

Typ úvazku
Budova Delta, Za Brumlovkou 5/1559, 140 00 Praha 4, Czechia

Are you looking for unique opportunity to develop in professional HR environment where the HR trends are being set up? Are you enthusiastic about HR Operation? Have you some experience with Payroll & Benefits he answer is yes? We are looking for you! JOIN US! HR Operations service centers are chartered with improving the employee and Managers experience by providing timely query resolution support, around various HR Global and country specific policies and practices. The HR Operations Associate plays a crucial role.

Key Accountabilities:

  • Responsibility for benefits and payroll operations in the region.
  • Partnering with the functional operation for implementation of the processes in the region.
  • Ability to understand Benefits and Payroll policy and processes and ensure that 100% policy and process are adhered.
  • Ability to interpret policies and make decisions working with COE teams on the scenarios which is raised as an exception to policy.
  • Responsible for ensuring that countries in the region are compliant with laws and practices.
  • Responsible for ensuring all related audits are conducted at the appropriate time as defined by the local law.
  • To manage and engage benefits and payroll service partners who support processes for Microsoft in the region.
  • Prepare dashboard and scorecard to effectively measure service partner performance.
  • Ensures process and operating procedure documentation is effective and in place at all times and operate business continuity and disaster recovery plans are established and maintained
  • Continuously identify areas of process improvement and future investment to drive efficiency and improved employee experience (e.g. more relevant self-service content, streamlined processes, etc.) to implement changes and enhancements as appropriate
  • Act as a point of issue escalation and work with functional operation and relevant process players to arrive at a resolution.
  • Ensure HR Data integrity and compliance through accurate management of records.
  • Ensure knowledge management of HR processes through proper documentation of processes and policies in the region.
  • Responsible for driving standardization and continuous improvement in area of responsibility.
  • Accountable for Data Privacy and security
  • Continuously strive to gain customer satisfaction and minimize complaints on the delivery of HR
  • Operations Services

Skills and Qualifications

  • 5+ years of relevant work experience
  • HR Operations experience with Benefits and payroll across countries.
  • Shared services experience will be an added advantage.
  • Good knowledge around basic benefits and payroll laws in the region that the candidate will support.
  • E2E Hire to Retire process understanding, ability to develop and maintain E2E processes, Desk
  • Top Procedure and Knowledge base.
  • Good communication skills – both written and verbal for English
  • Demonstrated vendor management experience with ability to measure and report vendor performance.
  • Must have strong planning, coordination and organizational skills
  • Possess initiative & drive; with strong desire to continuously improve processes & deliver against agreed objectives/ service levels. Results oriented.
  • Ability to maintain highly confidential and sensitive information
  • Ability to make decisions that impact customer service levels with a sense of urgency
  • Ability to work effectively in a team and willingness to help others
  • Experience in implementing benefits and payroll processes across different countries.
  • Candidate must be able to work under pressure and within short time constraints.
  • SAP HR system understanding.
  • Solid knowledge and proficiency in Visio, Access and Excel; MS Project proficiency a plus
  • Bachelor’s degree or equivalent experience strongly preferred.
  • Strong Project management skills, influencing skills and ability to Train the team on an ongoing basis
  • Ability to make decisions that impact customer service levels with a sense of urgency
  • Highly collaborative and networking

Good communication skills – both written and verbal for English and French This position is an internal agent position (contingent staff) and employed by external agency in service for Microsoft.


Please contact Daniela Capkova - a-dacapk@microsoft.com Please note that only short listed candidates will be contacted. All applications will be considered under the terms and conditions of confidentiality in accordance with the regulations of personal data protection.