🔏 IT Operations Manager

We’re not an average company; we’re a close-knit group of 280 innovators, thinkers, and doers distributed across various teams who value collaboration and creativity. We’re in search of an IT Operations Manager who shares our passion for technology and our dedication to our people. We’re seeking an individual to lead our ICT team, empowering them to provide exceptional IT support.

• Leading the team of IT professionals to achieve our tech goals

• Overseeing and managing our hardware (Mac, Win, iOS, Android), ensuring everything runs smoothly
• Working closely with the security lead to keep our systems safe and sound
• Handling both SaaS and on-premises software used by our teams
• Managing our office tech, including wifi, routing, security systems, and more
• Training our employees in efficient ways to use our tools and tech
• Finding a quality teleconferencing solution for our meeting rooms
• Managing VPN connections, keeping them secure and accessible

• Linux (Ubuntu, Debian) servers, Win servers
• Docker, Snap, KVM, Zabbix
• Mac/Win/iOS/Android users
• Google workspace, Google Play, App Store
• Eset, OpenVPN, EdgeRouter, UniFi, NAS
• Zoom, VoIP (FreePBX), Slack
• Podio, Trello, Wekan, Clockify, Monday, Confluence, Documize
• Zendesk, Freshdesk, Tresorit, LastPass, MS Office, Wordpress…

• First of all, you are a skilled professional who wants to help us build and set up our team; you definitely have a variety of skills and experience in the field of ITSM

• You love to put people first thanks to your service-oriented approach
• You know how to streamline work, track processes, and propose new solutions
• being familiar with either ITIL 4 or ISO 27001 will help you make the right decisions, but we don’t require any formal certification
• You are ready to connect us with our offices in X countries around the world
• You are prepared to collaborate with auditors as needed
• If you were also dealing with the PCI DSS regulation, you definitely have an advantage
• English is not a problem for you (at least B2 level)

• You have the option to choose the electrical equipment you would like to work on

• Do you want to further your education? You can buy books, attend courses, conferences, or coaching sessions with the help of our Education budget
• Feeling the need to improve your English? You'll have that opportunity here – we have several instructors, you just need to choose
• Want to save time on trips to the hairdresser? Need a physiotherapist or considering getting a FlexiPass or Multisport card? It's easy with our Cafeteria budget
• Annual remote office, when the whole company works from somewhere outside the office for a week
• Our office is right in the center, equipped with a sauna, gym, and even a great terrace with a grill and a view of Petrov hill

We are a young team with a desire to show the world that a Czech company from Brno has its place in international business. We are innovating the financial world, trying to change the status quo and inspire competition. People are what matters most to us and the groundwork of our entrepreneurship which grows profitably. We can work as a team and have a lot of fun during the day, but we also solve problems, work hard and respect each other.

We are open with each other, and strict working hours are not our style - everyone knows what their job is and how much time they need to devote to it. We prefer project management style to a hierarchical one. Plus, our company is located in a nice office in the city center of Brno, with its own gym, sauna, etc.