Open position at Smartlook

Data Analyst

Work schedule
Full-time
Address
Šumavská 524/31, 602 00 Brno

Help us foster a data-first culture across our entire company. Our primary concern is understanding what drives our customers, including their behavior and what brings them the most value.


        
          Petr Němeček
        

        
          –
        

        
          Chief Product Officer
Petr Němeček
Chief Product Officer

What your typical day looks like

At Smartlook, you’ll never run out of data to analyze (we are a mass-data processing company afterall.)

You’ll spend your day searching for hidden insights and implications. We want you to deeply understand what’s going on in our product and business processes and propose solutions to any inefficiencies you find.

Your responsibilities will include analyzing our product or company operations data by:

1. Analyzing

2. Telling us a Story: what happened, why it happened, what caused the numbers

3. Recommend - what we can potentially improve

Responsibilities

  • Develop and maintain SaaS metrics and dashboards (in Holistics)
  • Partnering with all Smartlook teams to help them with data related challenges
  • Perform ad-hoc analyses to help drive strategic business decisions
  • Develop a deep understanding of the customer journey, including key business metrics
  • Perform analytical deep-dives to identify problems, opportunities and hypotheses
  • Inform future experiment designs and roadmaps by performing exploratory analysis to understand user engagement behavior and derive insights
  • Identify key trends, build and maintain executive dashboards to track the progress of user acquisition, monetization and engagement
  • Extract meaningful insights by analyzing large, complex, multi-dimensional customer behavior datasets
  • Translate complex concepts into implications for the business

Requirements

  • 3+ years of experience using analytics to drive key business decisions ideally in product / marketing / sales / customer success analytics
  • Proven track record of being able to work independently and proactively engage with business partners with minimal direction
  • Good knowledge of SQL
  • Experience with web analytics tools like Google Analytics or Smartlook :)
  • Experience with data visualization tools (extra points for hands-on experience with Holistics)
  • Experience with Python is a plus
  • Advanced level of English (C1)
  • Strong verbal and written communication skills

We do generic analytics and we don't do anything just for one client. For each request, we determine if we can find at least a thousand other clients who will use the solution.

Ondřej Machek, CTO

What can you expect from us

  • ESOP - Employee Stock Option Plan
  • Absolute freedom in when and where you work from (we like to meet in the office once in a while)
  • No complicated hierarchy or bureaucracy - just a bunch of people (90 at the moment) who like their job and want to create something special
  • Offices in Prague (Karlín) and Brno (19th floor of Šumavská Tower - the best view in Brno)
  • Education budget (10k/year), English lessons, Multisport card, unlimited Vodafone plan
  • A really informal work environment, flexible working hours, 5 weeks of holidays per year, sick days, 1 volunteer day per year, even a day off for your birthday
  • Regular meetups with speakers, team buildings, afterwork beers or just classic parties

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